ACE-031

❄️ Storage Conditions:

• Unreconstituted (lyophilized):
  – Store at -20°C for long-term stability
  – Stable for up to 12 months when stored properly

• Reconstituted (in bacteriostatic water or sterile saline):
  – Store at 2–8°C (refrigerated)
  – Use within 10–14 days for best results
  – Avoid repeated freeze-thaw cycles

• Packaging: Sterile, vacuum-sealed vial in tamper-proof container

🚚 Shipping Information:

• Shipping Method: FedEx, UPS, DHL, EMS, or DDP depending on destination

• Dispatch Time: Orders shipped within 24–72 hours after payment confirmation

• Shipping Conditions: Shipped with cold packs or dry ice for temperature-sensitive orders

• Estimated Delivery Time:
  – 7–12 working days (door to door service with custom duty covered)

• Tracking: Full tracking number provided after dispatch

• Customs Support: Export documentation and discreet packaging available for sensitive shipments

🔁 Return & Refund Policy:

• Return Eligibility:
  – Product must remain unopened, unused, and in original packaging
  – Return request must be submitted within 7 days of delivery
  – Temperature-sensitive items are non-refundable unless defective upon arrival

• Defective/Damaged Shipments:
  – Must report within 48 hours of receiving
  – Full refund or free replacement offered after confirmation (photo evidence may be required)

• Return Shipping:
  – Buyer responsible unless error caused by seller
  – Use traceable shipping method for returns

• Contact for Returns:
  – Email: [admin.vitalpept@protonmail.com]
  – WhatsApp +85255312891
  –Telegram @vitalpeptides
  –Signal @darkgreen.19

✅ Why Choose Us?

• Premium peptide purity (≥99%)

• Independently batch-tested with COA available

• Global shipping with discreet package

• Secure packaging and buyer privacy protected

• Friendly and fast support team for pre- and post-sale service